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  • Privacy Statement and Terms & Conditions

    MAMA NAGI’S TERMS & CONDITIONS

    Bookings and Cancellation Policy for Courses.

    1. The fee for Cooking Courses must be paid in full at the time of booking. Mama Nagi’s can only reserve a place on a course once full payment of course fees has been made at which point we will confirm the booking with an Order Confirmation email. Should the course of your choice be fully booked, call or email us and we can place you on a waiting list.
    2. Mama Nagi’s does not issue cash or credit card refunds for customer cancellations. If a cancellation request is received at least 14 days before the start of a course, your fee will be transferred into a credit amount without penalty. No cancellation requests may be made within 24 hours of a course booking; at this point in time no credit or refund will be possible.
    3. If a person that is booked on a course fails to avail of it for any reason, they are not entitled to a refund.

    Cancellation of Course Dates

    1. Mama Nagi’s reserves the right to alter the timing or content of any course, to substitute any teacher, or to cancel a course at any time.
    2. Mama Nagi’s reserves the right to make alterations to all course fees and dates published in brochures or online.
    3. In the event that such changes occur, notification will be given to all affected participants as soon as possible.
    4. In the event that a course is cancelled by Mama Nagi’s, the course will be refunded in full if the course payment was made by cash or credit card (notwithstanding extenuating circumstances such as ‘force majeure’). Alternately, a credit may be applied to a future course, as per the customer’s request. In the events of ‘force majeure’, all payments for course fees will be deferred to a later date.

    Payments

    Card payments can be made by most Debit Cards, Credit Cards or PayPal through our online payment system. Cheques are not accepted by Mama Nagi’s

    Health & Safety

    1. In the interests of both hygiene and safety, students and guests are advised to wear covered, low-heeled shoes with a non-slip sole within the Hands-On kitchen area at Mama Nagi’s kitchen facilities.
    2. All food cooked in the school is intended to be eaten on the premises. For health and safety reasons, no savoury or unapproved items may be taken home.
    3. Mama Nagi’s shall be under no liability whatsoever for any loss, injury, or damage to participants, guests, customers, or their property, whether due to any neglect, act, or omission by the school, its agents, or employees.PURCHASES FROM OUR ONLINE SHOPCertain products from our Online Shop are available for delivery to addresses within Ireland and the UK. International deliveries (including other addresses within the EU) will require a minimum delivery surcharge and may incur extra delivery charges depending on the exact destination in which case we will contact the customer to confirm these requirements. Please consult the chart below for the delivery surcharge applicable to you.If you order Products from our Shop for delivery, keep in mind that international delivery destinations may be subject to import duties and taxes. These are generally applied once the delivery reaches the destination. Customers are fully responsible for payment of any duties and taxes applicable to their order. We encourage customers to contact their local custom’s office for further information before placing an international order.All Products purchased from our Online Gift Shop for delivery will be delivered by DPD unless other arrangements have been made for custom orders. We will make every effort to post products on the first business day following Order Confirmation. Estimated delivery timescales once processed by DPD are listed below.(See https://dpd.ie/ for more information.)If we have to delay dispatch of an Shop order, we will notify you by email as soon as possible. Mama Nagi’s is not liable for any delay or difference in delivery times within the posted estimated timeframes.DELIVERY SURCHARGE CHART & ESTIMATED DELIVERY TIMES
      Delivery Address Delivery Surcharge per Order Estimated Delivery Time
      Within Ireland €6.00 Minimum 2-5 business days
      Within the UK €15.00 Minimum 2-5 business days
      International €20.00 minimum(extra charges may be incurred depending on destination) Minimum 5-10 business days

      Returns on Products

    Products within this section only apply to physical products purchased from our Online Shop and Catering Events.

    1. For products purchased from our Online Shop, customers have 14 days from the date of purchase to return an item to Mama Nagi’s for refund. All items for return must be returned as new, unused, in its original packaging, and accompanied by the buyer’s receipt. Mama Nagi’s cannot accept returns that have been used or damaged.
    2. For products purchased from our Online Shop, customers must email shop@mamanagis.ie with the details regarding the return including a forwarded copy of the Order Confirmation, your full name, contact telephone number, email address and original delivery address. Customers have 14 days from the date the product reached the delivery address to return an item to Mama Nagi’s for refund as reflected on the postage date stamp on the package. All items for return must be returned as new, unused, and in its original packaging and accompanied by a copy of the Order Confirmation email. The customer will be responsible for all postage costs. Once received, Mama Nagi’s will credit the original purchaser’s credit card for the amount that was paid. Refunds will be made within 7 days of the date that we receive your returned package. Mama Nagi’s will not accept returns that have been used or damaged. Any returns that are not new, unused, and in its original packaging will be sent back to the customer and the customer will be responsible for postage costs.
    3. Mama Nagi’s is not liable for any items for return which fail to reach us.
    Mama’s Nagi’s Privacy Statement 
     
    This privacy statement explains how any personal information you provide to Mama Nagi’s is 
    processed and used by us. It is designed to protect you by informing you: 
    ●What personal information is collected 
    ●The methods we use to collect it 
    ●What Mama Nagi’s will do with this information 
    ●With whom we will share the information 
     
    Your use of the Mama Nagi’s website and any micro sites or resources is subject to your agreement 
    with this policy. 
      
    Mama Nagi’s is committed to complying with the Data Protection Acts 1988 to 2018 and any related 
    or subsequent data protection and privacy legislation and amendments, as well as European Union 
    Law, including Regulation (EU) 2016/679, known as the General Data Protection Regulation (GDPR) 
    and SI 336 of 2011 European Communities (Electronic Communications Networks and Services) 
    (Privacy and Electronic Communications) Regulations 2011. 
     
    As a data subject, you have a number of rights under the Data Protection Legislation, including: 
    ●the right of access to personal data relating to you 
    ●the right to correct personal data relating to you 
    ●the right to prevent your personal data being processed 
    ●the right to erasure 
    ●the right to have your personal data ported 
    ●the right to complain to the Data Protection Commission if you feel your data is not being 
    handled in accordance with Data Protection Legislation. 
     
    Should you wish to obtain further information, discuss any of the points raised in this document, 
    query the information we hold on you, raise any concerns with us relating to the processing of that 
    personal data or the use of the website or request the deletion of that information on our website, 
    please contact us at shop@mamanagis.ie. 
     
    We will not levy any charge in respect of any of these actions. 
     
    Information we collect 
     
    We wish to help you find the services, publications and events you are interested in. Even so, the 
    collection of personal information is limited and is always voluntary. 
     
    We will only ask for the most basic information needed. We will never collect data that may allow 
    you to be identified without your knowledge. 
     
    We collect general information on all our site traffic such as: 
    ●Statistical information such as IP address (this is the Internet address of a computer) and 
    hostname, web browser version, pages visited etc. 
    ●The previous website address from which you reached us, including any search terms used. 
     
    We may receive certain information that’s stored or processed by third parties, such as the social 
    media sites Facebook®,  Instagram® and LinkedIn® when you interact with us through these social 
    media platforms.
     
    We analyse this data for certain trends and statistics such as which parts of our website users are 
    visiting and how long they spend there. All such information is only ever represented in an 
    anonymous style in the form of a general summary. 
     
    Cookies 
     
    We use cookies to monitor the number of people visiting our site and to store their preferences to 
    improve their visit. 
     
    Cookies are text only files sent to your browser by the Mama Nagi’s server that enables your 
    computer to access information on the website in a faster and more efficient manner. 
     
    They are not used to collect or store personal information. You can change the settings on your 
    browser to refuse all cookies. However, disabling cookies may stop parts of the website working 
    efficiently. 
     
    Use of your Information by Mama Nagi’s and Third Parties 
     
    Any personal information that you provide will only be used for the purpose it was requested for. 
    When you enter your contact details on one of our web forms, you may have the opportunity to opt 
    in to receive promotional information from us. This can be done by simply checking the relevant box 
    on the form. If you do not check the relevant box, you will only receive information on the specific 
    event/information service that you are registering for. 
     
    If you decide that you no longer wish to receive promotional information, you can email us or check 
    the unsubscribe section in the promotional e-mail and we will remove you from our mailing list. 
     
    We may provide your personal data to our third party contractors that process data for us for the 
    purpose of enabling them to distribute newsletters and other information notices to you.  
     
    From time to time, we may conduct joint promotional e-mail campaigns with third parties. As part of 
    such campaigns, if you have “opted-in” to receive them, we may forward promotional e-mails to 
    your e-mail address containing information on services and events relevant to this campaign. Such 
    e-mails may include links to the websites of third parties and in this regard, we would refer you to 
    the section “Security” below 
     
    We will not pass on your personal details to third parties without your consent except in rare 
    circumstances such as: 
    ●Where it is required by law 
    ●Where it is required urgently to prevent serious loss or damage to property of Mama Nagi’s 
    ●Where it is required for the purposes of obtaining legal advice or for the purposes of, or in the 
    course of, legal proceedings to which Mama Nagi’s is a party or a witness. 
     
    Security 
     
    Mama Nagi’s complies with the highest standards when collecting and using personal information. 
    No personal information will be retained for longer than is necessary to fulfil a legitimate business 
    need or as required by applicable law. 
     
    We will take appropriate technical and organisational measures to ensure the security, integrity and 
    privacy of personal information held by Mama Nagi’s, to prevent accidental or unlawful destruction, 
     
    loss or alteration of data and unauthorised disclosure or access. In addition, our third party service 
    providers are also selected carefully and required to use appropriate protective measures. 
    You do need to be aware of the inherent risks associated with the transmission of any information 
    via the Internet.  
     
    Mama Nagi’s cannot guarantee the security of any personal information you submit to our sites. 
    Mama Nagi’s will use reasonable endeavours to ensure that such information provided is kept as 
    secure as possible. If you have concerns in this regard, we can obtain and provide information in 
    different ways such as post or telephone. Contact us for more information at shop@mamanagis.ie. 
     
    External links 
     
    We may also provide links to other websites operated by third parties. These links are meant for 
    your convenience only and do not constitute endorsement on the part of Mama Nagi’s. We are not 
    responsible for their privacy practices and would encourage you to review their privacy polices 
    before submitting any personal information. 
     
    Transfers outside the European Economic Area 
     
    Your personal data may be transferred, stored and processed in one or more countries outside the 
    European Economic Area for example, in the event that one of our third party service providers use 
    employees or equipment based outside of the EEA. In such cases, we will put in place adequate 
    safeguards with respect to the protection of your data, by ensuring that EU Standard Contractual 
    Clauses and EU Commission model clauses are included in Data Processing Agreements with service 
    providers. 
     
    Conditions of use and revisions 
     
    The function of Mama Nagi’s may change in the future and we reserve the right to amend this 
    Privacy Statement at our discretion. Any modifications that do occur will be effective once posted on 
    the website. Users shall be deemed to have accepted the modified policy by continuing to access 
    Mama Nagi’s site on or after the date of modification. 
     
    We will keep this Privacy Statement under regular review. Any changes we make to our Privacy 
    Notice will be posted on this page and, where appropriate, notified to you in email. 
     
    Mama Nagi’s must comply with data protection legislation and follow the principles of lawfulness, 
    fairness, purpose limitation, transparency and accountability. Mama Nagi’s is responsible for 
    complying with these principles.  
     
    This Privacy Statement is an agreement between you and Mama Nagi’s. Any complaints or disputes 
    should be mailed to Mama Nagi’s at shop@mamanagis.ie. 
     
    In the case of a data breach, Mama Nagi’s will report this to the Data Protection Commissioner 
    within 72 hours. If this security breach is likely to result in a high privacy risk for individuals, then 
    these individuals will also be informed of the breach. 
     
  • About

    Mama Nagi's Hot Punjabi Chilli Paste: is a highly condensed chilli paste with mixed spices and raw ingredients, giving it that fresh authentic fusion taste.

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  • Recipes

    Chickpea Pancakes

    Creamy Cashew Chicken Curry

    Chicken Biryani

    Healthy Coconut Chili Yogurt Dip

    Bengali Marinated Chicken Wings

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